By integrating with the hospital’s HIS, Paytronex is able to offer 24/7 one-stop self-services, which includes: self-service appointment request, self-service check-in, self-service payment, chronic illness prescription retrieval, as well as applying for printouts of medical receipts and diagnosis certificates. This not only reduces the crowd of people heading over to the counter but also alleviates the operational burden of the counter staff, in addition to elevating the satisfaction of the public as well as enhancing the overall medical environment of the hospital. Complying with the regulations stipulated in the Americans with Disabilities Act of 1990 (ADA), the interactive area of the payment kiosk is at the appropriate height, which accommodates the needs to various individuals, demonstrating the warmth and care of technology, ultimately creating a positive experience for all users.
Through the integration with the hospital’s HIS, Paytronex is able to offer comprehensive one-stop self-services, allowing individuals to complete various tasks at the kiosk, which includes: self-service appointment request, self-service check-in, self-service payment, chronic illness prescription retrieval, as well as applying for printouts of medical receipts and diagnosis certificates. No longer would the public needs to wait in line at a lengthy queue, which significantly reduces the overcrowding at the counter. The introduction of self-service not only alleviates the workload of the medical staff, it allows them to focus more on providing high quality care, which in turn enhances the overall public satisfaction while also drastically improves the flexibility and convenience of the individuals in their hospital visit.
In compliance with the regulations stipulated in the ADA, Paytronex adopted a human-centric approach in the design of the interactive area of the payment kiosk. Taking the needs of different individuals into consideration, the height of our kiosk interface is designed between 60cm ~ 120cm, ensuring the ease of operation for everyone, including those with disabilities or individuals using wheelchairs. These design details demonstrate the warmth of technology and our pursuit of humanistic care, as we are committed to creating a user-friendly and accessible user environment.
The introduction of smart medical self-services not only enhances the operational efficiency of the hospital, it also drastically improves the quality of medical services as well as patient experience. We hope to provide a more convenient and comfortable medical service to the general public through this innovation, which shall further elevate the hospital’s overall medical environment. Moreover, through the comprehensive integration with cloud-based services, Paytronex plans to create an all-round caring environment, encompassing aspects such as: patient flow guidance, crowd distribution as well as infusing ideas into the overall planning of the hospital.
Founded in 2001, Parktron possesses dedicated teams with rich experience in software/hardware development, system integration, mechanism design, case manufacturing, and after-sales, offering the following comprehensive solutions:
1.Smart Parking System: Widely utilized in major domestic parking lots such as: airports, exhibition/convention centers, hospitals, shopping malls, hotels, office buildings, campuses, public parking lots, and chain unmanned parking lots.
2.Multifunctional Smart Payment Kiosk: Widely utilized in retail industry, catering industry, hospitals, campuses, and gas stations.
Having successfully expanded its markets to 20 countries around the world, Parktron will continue to innovate, providing clients with top-notch products and services.
In 2024, seeing the diversified development of the industry categories, Parktron has established a new brand – Paytronex. The new brand will actively pursue expansion into six major fields: smart medical, smart retail, smart parking, smart finance, smart government, and customized services. Maintaining a sustained focus on global trends while optimizing interactive experiences, Paytronex will penetrate the global market as a leading provider of self-service solutions.
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